HKHillkins Terms of Sale
Welcome to HKHillkins! These Terms of Sale govern the purchase of products from our website. By placing an order with us, you agree to the following terms and conditions. Please review them carefully before making a purchase.
1. Orders and Acceptance
- Order Placement: When you place an order with HKHillkins, you agree to purchase the products listed in your order in accordance with these terms. Orders can be placed online through our website.
- Order Confirmation: After placing your order, you will receive an email confirming that we have received it. Please note that this email does not constitute acceptance of your order. The contract between you and HKHillkins is formed only when we send a shipping confirmation email or dispatch the product.
- Right to Cancel: We reserve the right to cancel any order for any reason, including, but not limited to, product availability, errors in product information, or pricing errors. If your order is canceled, you will be notified, and any payment made will be refunded.
2. Pricing and Payment
- Pricing: All prices listed on the HKHillkins website are in the applicable currency and include taxes unless otherwise stated. We strive to ensure accurate pricing, but in the event of an error, we reserve the right to correct the price before fulfilling your order.
- Payment Methods: We accept a variety of payment methods, including credit/debit cards and online payment services. Payment must be received in full before your order is processed.
- Promotions and Discounts: Any promotions or discount codes must be applied at the time of purchase. We do not apply discounts retroactively.
3. Shipping and Delivery
- Shipping Costs: Shipping charges will be calculated at checkout based on your location and the shipping method selected. Shipping times may vary depending on your location and the availability of the product.
- Delivery Time: HKHillkins makes every effort to deliver products in a timely manner. However, we cannot guarantee specific delivery dates and are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
- International Shipping: For orders shipped outside your country, customs duties and taxes may apply. The customer is responsible for any additional charges imposed by the local customs authority.
4. Returns and Exchanges
- Return Policy: We want you to be completely satisfied with your purchase. If for any reason you are not, you may return the product within 30 days of delivery for a full refund, provided the product is unused, unworn, and in its original packaging. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
- Exchange Policy: If you wish to exchange an item for a different size or product, please contact our customer service team within 30 days of receiving your order. Exchanges are subject to product availability, and return shipping costs for exchanges are borne by the customer unless the item is defective or incorrect.
- Refunds: Refunds will be processed once we have received and inspected the returned product. The refund will be issued to the original payment method, minus any shipping fees if applicable. Please allow up to 7 business days for the refund to reflect in your account.
5. Product Descriptions
HKHillkins strives to ensure that all product descriptions, images, and information provided on our website are accurate and up to date. However, we do not warrant that the product descriptions or other content on the site are error-free, complete, or current. In the event of an error, we reserve the right to correct it and cancel or modify any orders affected.
6. Warranty
All HKHillkins products are covered by a limited warranty against manufacturing defects. This warranty does not cover damage caused by misuse, wear and tear, or improper care. If you believe your product is defective, please contact our customer service team for assistance.
7. Limitation of Liability
To the maximum extent permitted by law, HKHillkins will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability for any claims related to your purchase is limited to the amount you paid for the product in question.
8. Force Majeure
HKHillkins is not responsible for any delays or failures to fulfill an order due to circumstances beyond our control, including but not limited to natural disasters, labor strikes, shipping delays, or other unforeseen events.
9. Governing Law
These Terms of Sale are governed by and construed in accordance with the laws of the country where HKHillkins operates. Any disputes arising from these terms or your purchase will be subject to the exclusive jurisdiction of the courts in that location.
10. Contact Us
If you have any questions or concerns about these Terms of Sale or your order, please contact us at:
HKHillkins Customer Support
Email: support@hkhillkins.com
Phone: +1-800-123-4567
By placing an order with HKHillkins, you acknowledge that you have read, understood, and agreed to these Terms of Sale. Thank you for shopping with us!